REFUND POLICY

OVERVIEW

This website is managed by AIVI Aesthetics. Throughout the site, the terms “we,” “us,” and “our” refer to AIVI Aesthetics. AIVI Aesthetics provides this site, along with all information, tools, and services available from it, to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our website and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors. Please read these Terms carefully before accessing or using our site. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the site or use any services. Acceptance is limited exclusively to these Terms. Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Continued use of or access to the website following changes signifies acceptance. Our site is built and hosted using Go High Level, which provides the e-commerce and website platform for us to offer products and services. By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site. You agree not to use our products for unauthorized or illegal purposes, and you must not violate any applicable laws in your jurisdiction when using our Service, including but not limited to copyright laws. Transmitting any harmful or destructive code, such as viruses or worms, is strictly prohibited. Any breach or violation of these Terms will result in the immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason. You acknowledge that any content you provide (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Such transmissions may require changes to conform and adapt to the technical requirements of different networks or devices. Credit card information, however, is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us. The section headings in this agreement are provided for convenience only and do not limit or affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information on this site is inaccurate, incomplete, or not current. The material provided on this site is for general informational purposes and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on the material found on this site is at your own risk. This site may also include historical information, which, by nature, is not current and is provided for reference purposes only. While we reserve the right to modify the contents of this site at any time, we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service, or any part of its content, at any time without prior notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website and may have limited quantities. Such products or services are subject to return or exchange only according to our Refund Policy. We make every effort to display as accurately as possible the colors and images of our products as they appear in the store, but we cannot guarantee the accuracy of your computer monitor’s display. We reserve the right to limit the sales of our products or services to any individual, geographic region, or jurisdiction, and may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer. Descriptions and pricing of products are subject to change at any time without prior notice. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not guarantee that the quality of any products, services, or information will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed under the same customer account, credit card, and/or billing or shipping address. If we make a change to or cancel an order, we may attempt to notify you via the contact information provided at the time of purchase. We reserve the right to limit or prohibit orders that appear, in our sole judgment, to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including email address and credit card numbers and expiration dates, so that we can complete transactions and contact you as needed.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools that we neither monitor nor have control over. You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website, including the release of new tools and resources, which shall also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our site may contain links to third-party websites or resources that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these third-party sites, nor do we warrant or assume any liability for any third-party materials or websites, or any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, or any other transactions conducted through any third-party websites. Please review the policies and practices of the third-party provider carefully and make sure you understand them before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit comments, feedback, or other creative ideas, whether solicited by us or unsolicited, you agree that we may use them in any medium without restriction. We are not obligated to maintain any comments in confidence, pay compensation for them, or respond. We may, at our discretion, monitor, edit, or remove content that we determine is offensive, unlawful, or violates any party’s intellectual property or these Terms. You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, or obscene material. You must not misrepresent your identity or provide false contact information.

SECTION 10 - PERSONAL INFORMATION

The submission of your personal information is governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, and availability. We reserve the right to correct errors and update information without prior notice, even after you have submitted your order. We undertake no obligation to update, amend, or clarify information, except as required by law.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as outlined in these Terms, you are prohibited from using the site or its content for: (a) unlawful purposes; (b) soliciting others to perform or participate in unlawful acts; (c) violating any applicable laws or regulations; (d) infringing on intellectual property rights; (e) submitting false or misleading information; (f) transmitting harmful code; (g) collecting or tracking personal information without consent (h) spamming, phishing, pharming, pretexting, spidering, crawling, or scraping the website; (i) engaging in any obscene or immoral behavior; or (j) interfering with or circumventing the security features of the site, any related website, other websites, or the Internet at large. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from using the Service will be accurate or reliable. You agree that we may remove the Service for indefinite periods or cancel it at any time without notice.Your use of the Service and any products delivered through the Service is at your sole risk. All products and services provided to you through the Service are delivered “as is” and “as available”, without any warranties or conditions of any kind, express or implied, including but not limited to warranties of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement.In no case shall AIVI Aesthetics, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of the Service or any products purchased through it, regardless of the basis of the claim. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so our liability shall be limited to the extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless AIVI Aesthetics, its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorney fees, made by any third party due to or arising from your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

If any part of these Terms of Service is determined to be unlawful, void, or unenforceable, that portion shall still be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. This determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service remain in effect unless terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use the site. If, in our sole judgment, you fail or we suspect that you have failed to comply with any provision of these Terms, we may terminate this agreement without notice, and you will remain liable for all amounts due up to and including the termination date.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service and any policies or operating rules posted by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us, superseding any prior or contemporaneous agreements, communications, or proposals, whether oral or written. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide you Services shall be governed by and construed in accordance with the laws of the United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates or changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

SECTION 20 - MISCELLANEOUS

We reserve the right to update product pricing and policies at any time without prior notice. Promotions, e-gift cards, and discounts available on our website do not apply to third-party retailers unless explicitly stated. Subscription-based services require a minimum of two billing cycles before cancellation; early termination will result in fees equivalent to the full retail price.

SECTION 21 - CONTACT INFORMATION

For questions or further information about these Terms of Service, please contact us at: [email protected]

AIVI Aesthetics

[email protected]

28720 Roadside Drive, Ste 373
Agoura Hills, CA 91301

AIVI Aesthetics Med Spa offers top-tier beauty and wellness treatments in Agoura Hills. We help you age gracefully and enhance your natural beauty. Our expert team provides personalized care and the latest aesthetic techniques.

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AIVI Aesthetics

28720 ROADSIDE DR STE 373, AGOURA HILLS CA 91301

(818) 851-9900

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